Frequently Asked Questions
SLID’UP by Mantion distributes its products throughout Belgium, Luxembourg, and the Netherlands to private customers, but does not have partner installers. For this, you can reach out to a craftsman near your home.
Read the detailed answerAll installation guides and user manuals for SLID’UP products can be downloaded in PDF format from our online store. To do this, go to the page of the product you are looking for and click on the PDF icon of the corresponding document. ...
Read the detailed answerAs our online store is intended for private individuals, we do not offer preferential pricing for professionals.
Read the detailed answerTo receive your invoice, please log in to your account and then go to the “Order history and details” section. To modify your billing address, please contact us via the contact form or by phone.
Read the detailed answerHas a part broken or been damaged after installing your product? To benefit from the warranty, please send us the following items: Your order number A clear photo of the damaged part Once we receive these elements, we ...
Read the detailed answerThe delivery time is 5 working days from the receipt of payment for your order.
Read the detailed answerIf your order has not yet been shipped, we will do everything possible to intercept it in time. - If the newly requested item is at the same price, we will simply proceed with a product exchange. - In the case of adding or canceling an item in ...
Read the detailed answerYes, all SLID'UP by MANTION tracks can be easily cut to size to perfectly fit your dimensions. Whether they are made of steel, aluminium, or stainless steel, these materials can be easily cut using suitable tools. You can use a hacksaw or a jigsa ...
Read the detailed answerYes, it is entirely possible to connect several SLID'UP by MANTION sliding tracks end to end, depending on the type of installation chosen: - Ceiling mounting : the tracks can be placed side by side as long as they are perfectly aligned. Good al ...
Read the detailed answerOur sliding door systems can be installed on a plasterboard wall without any issue. To do this, simply choose the appropriate wall anchor according to the weight of your door. ...
Read the detailed answerWe specialize in sliding systems for doors, but not in the manufacture of the doors themselves. You can contact your local craftsman or a DIY/home improvement store, which will supply a made-to-measure panel, grooved if required, and in the mater ...
Read the detailed answerTo create a sliding wardrobe with four panels or more, we offer three ranges of floor-mounted sliding kits: SLID'UP 130 , SLID'UP 210-22-230 and SLID'UP 280 . Choose the sliding kit best suited to your project, depending on the weight and ...
Read the detailed answer<p>Yes, it is absolutely possible to open the door manually. You may feel a slight resistance due to the motor brake, but the door remains easy to move.</p> ...
Read the detailed answerThe M200 motorization is ideal for a surface-mounted sliding door. It features a Bluetooth application that allows door settings to be adjusted directly from a smartphone, ensuring precise and convenient configuration. The M300 motorization i ...
Read the detailed answerThe system is relatively quiet. When installed in a pocket door system, with the motor recessed inside the wall, the noise is almost imperceptible. When installed as a surface-mounted system, with the motor visible, a slight operating noise ma ...
Read the detailed answerIt is entirely possible to use the push button of your choice, so that it matches your other switches. The essential requirement is that the switch used is a momentary push button with a return spring. The motorization systems operate on 24 VDC; ...
Read the detailed answerWhether your SLID'UP by Mantion motorised shutters are hinged, sliding or roller shutters, it is perfectly possible to interrupt their opening or closing at any time, in order to position them as desired. With the black remote control (previous g ...
Read the detailed answerTo control SLID’UP by Mantion shutter motorisations from a smartphone, you will need a home automation control unit (not supplied). Only wired motorisations can be connected to a home automation system. Regardless of the home automation brand c ...
Read the detailed answerIn the event of a power outage, swinging shutters equipped with SLID'UP URANUS, SLID'UP WINEO, or SLID'UP BRA-VO motorisations can be operated by removing the safety pin (also called a sleeve) with a hex key. The pin is located between the shaft ...
Read the detailed answerNo need to worry, if you need to change the batteries in your remote control or wireless switch, the programming of your SLID'UP by Mantion shutter motorisations is fully retained. There is no need to reprogram your SLID'UP by Mantion motorisatio ...
Read the detailed answerYes, absolutely, but only with the SLID'UP URANUS motorization, in either the radio version or the wired version via a home automation system. We can offer a special programming with opening and closing delays so that the shutters of the different w ...
Read the detailed answerFor the SLID'UP URANUS, SLID'UP WINEO and SLID'UP BRA-VO motorization systems, we can use our painting service provider to paint certain components of the kit: motorized hinge, arms, covers, etc. For any request, please contact us. ...
Read the detailed answerTo reinforce the holding of hinged shutters in the closed position, we offer two complementary locking solutions, compatible with the SLID'UP URANUS, SLID'UP WINEO and SLID'UP BRA-VO motorization systems: The electromagnetic lock secures the sh ...
Read the detailed answerWith SLID'UP by Mantion, it is entirely possible to motorize a hinged shutter made up of two linked leaves that fold on hinges. In other words, the two connected panels fold to the same side when opening. For this configuration, the use of a mult ...
Read the detailed answerCentralized control of shutter opening can be achieved using radio motorization systems, or via a home automation installation for wired configurations. A single radio remote control can operate up to 10 pairs of shutters, including different motori ...
Read the detailed answer