Frequently Asked Questions
SLID’UP by Mantion distributes its products throughout Belgium, Luxembourg, and the Netherlands to private customers, but does not have partner installers. For this, you can reach out to a craftsman near your home.
Lire la réponse détailléeAll installation guides and user manuals for SLID’UP products can be downloaded in PDF format from our online store. To do this, go to the page of the product you are looking for and click on the PDF icon of the corresponding document. ...
Lire la réponse détailléeNo, we do not sell doors and we do not have suppliers to recommend. However, you can contact your local craftsman or your hardware store, which can provide you with a custom-made panel, grooved if necessary, and in the wood you have chosen for yo ...
Lire la réponse détailléeOur online store is intended for private customers. We therefore do not offer preferential pricing for professionals.
Lire la réponse détailléeTo receive your invoice, please log in to your account and then go to the “Order history and details” section. To modify your billing address, please contact us via the contact form or by phone.
Lire la réponse détailléeYes, all SLID'UP by MANTION tracks can be easily cut to size to perfectly fit your dimensions. Whether they are made of steel, aluminium, or stainless steel, these materials can be easily cut using suitable tools. You can use a hacksaw or a jigsa ...
Lire la réponse détailléeYes, it is entirely possible to connect several SLID'UP by MANTION sliding tracks end to end, depending on the type of installation chosen: - Ceiling mounting : the tracks can be placed side by side as long as they are perfectly aligned. Good al ...
Lire la réponse détailléeOur sliding door systems can be installed on a plasterboard wall without any issue. To do this, simply choose the appropriate wall anchor according to the weight of your door. ...
Lire la réponse détailléeYes, whether your SLID'UP by Mantion motorized shutters are swinging, sliding, or rolling, it is entirely possible to interrupt their opening or closing at any time to position them as you prefer. To do this, simply press the switch or the remote ...
Lire la réponse détailléeTo control SLID’UP by Mantion shutter motors from your smartphone, you will need a compatible home automation hub. Only wired motors can be connected to a home automation system. For more information, contact our technical support team, who can ...
Lire la réponse détailléeIn the event of a power outage, swinging shutters equipped with SLID'UP URANUS, SLID'UP WINEO, or SLID'UP BRA-VO motorisations can be operated by removing the safety pin (also called a sleeve) with a hex key. The pin is located between the shaft ...
Lire la réponse détailléeNo need to worry, if you need to change the batteries in your remote control or wireless switch, the programming of your SLID'UP by Mantion shutter motorisations is fully retained. There is no need to reprogram your SLID'UP by Mantion motorisatio ...
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