General questions

SLID’UP by Mantion distributes its products throughout Belgium, Luxembourg, and the Netherlands to private customers, but does not have partner installers. For this, you can reach out to a craftsman near your home.

All installation guides and user manuals for SLID’UP products can be downloaded in PDF format from our online store. To do this, go to the page of the product you are looking for and click on the PDF icon of the corresponding document. ...

As our online store is intended for private individuals, we do not offer preferential pricing for professionals.

To receive your invoice, please log in to your account and then go to the “Order history and details” section. To modify your billing address, please contact us via the contact form or by phone.

Has a part broken or been damaged after installing your product? To benefit from the warranty, please send us the following items: Your order number A clear photo of the damaged part Once we receive these elements, we ...

The delivery time is 5 working days from the receipt of payment for your order.

If your order has not yet been shipped, we will do everything possible to intercept it in time. - If the newly requested item is at the same price, we will simply proceed with a product exchange. - In the case of adding or canceling an item in ...